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An introduction to the 220 Soft Work Skills Initiative (WSI)

The Unique 220 Soft Work Skills Initiative is a 24/7 digital progression platform that helps jobseekers, Career Hubs, local authorities and employability partners to remove barriers, build confidence and move people from “not ready” to “work ready.” Fully aligned with the Gatsby Benchmarks, it delivers structured pathways, employer‑focused guidance, and real‑time tracking for measurable progress and demonstrable impact.

Key Highlights of the Initiative

  • Builds confidence and employability through personalised, barrier‑removal support.
  • Aligns with Gatsby Benchmarks to strengthen career guidance and employer engagement.
  • Provides transparent tracking and evidence‑ready data for Skills Hubs and partners.
  • Integrates seamlessly with existing programmes and local delivery models.
  • Scales nationally while maintaining individualised learner focus and measurable impact.
  • Early assessment tools pinpoint confidence, health, or motivation challenges to guide tailored interventions.
  • Builds direct links between learners and local employers through structured encounters and work‑related experiences.
  • Provides clear, auditable evidence of learner progress for funders, partners, and local authorities.

Support for All

The Work Skills Initiative helps individuals to overcome barriers and progress toward employment, training or education. Aligned with the Gatsby Benchmarks, it provides learners with a clear pathway while enhancing organisational delivery.

For Individuals

  • Need structured support? Our platform identifies barriers early and provides personalised pathways to education, training, or work.
  • Looking for work? Access tailored guidance, training options, and practical steps to move closer to employment.
  • Move from NEET to NEAT — Now Employable And Trainable — through clear assessment, targeted learning, and Gatsby‑aligned progression.
  • New to the UK? Get support with job searching, CV building, confidence, and essential language skills.

For Training Providers, Career Hubs & Local Partners

  • Strengthen course delivery with structured assessments and personalised learner pathways aligned with Gatsby Benchmarks.
  • Reach more learners with flexible, 24/7 digital support that boosts engagement and progression.
  • Reduce admin through streamlined tracking, reporting, and evidence‑ready progress data.
  • Complement existing programmes with a scalable system that enhances employability outcomes across your organisation.

Universal Employment Awareness Guides and Time-Bound Work Skills Assessment

Universal Employment Awareness

Universal Employment Awareness assists with job hunting and the government's Find a Job process. A step-by-step guide is available for those seeking information on claiming Universal Credit. New arrivals to the UK can refer to "Life in the UK" for guidance on adapting to British life. Plus it allows for remote or face-to-face support and can assess users knowledge of work skills and allowing them to keep returning to improve.

The WSI Time-Bound Assessment

The Time-Bound Work Skills Assessment offers the opportunity pre- and post-learning assessments to monitor progress and development. It can be used before and after using a collection or within a face-to-face programme to monitor distance travelled  (Assess-Learn-Assess).

Universal Employment Awareness Assessment and Data Reporting

Reporting for the User

Our comprehensive guides are designed with user-freindly navigation for all users which tracks their progress throughout the learning experience. There are menus that display the time spent on each section and also how many pages have been viewed. Colour changes indicate which sections have been completed, providing an intuitive way to track progress. Users can also view their marks, offering valuable feedback on their performance.


In addition, to further enhance the user experience, we provide the option for users to print their own certificates. This allows individuals to celebrate their achievements and maintain a tangible record of their progress.

Comprehensive Administrator Data

 Employment Support employs the WorkSkills Assessment Program (WASP). It offer comprehensive tracking for administrators. 


Administrators can view user registrations for the guides, along with a summary of overall usage. Detailed progress summaries (time and distance) are available, with WASP also providing guide assessment and time-bound assessment results. Printable reports for group and individual progress are accessible.